Questions? Gotch'ya!

What kind of products does Viralify sell?

Viralify offers a wide range of viral and trendy products, including clothing, home accessories, wellness items, motor and car products, and pet accessories.

How can I contact customer service?

You can contact our customer service department by email at info@viralify.xyz. We are available every day.

Does Viralify have physical stores?

Currently, we operate exclusively online to bring you the best in convenience and the latest trends.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased on our site and used for any available product.

How can I stay updated on new releases and promotions?

Sign up for our newsletter, follow our social accounts on Instagram, TikTok, and YouTube, and visit our website regularly to stay updated on all new releases and promotions.

Are your products environmentally sustainable?

We are committed to offering a selection of environmentally sustainable products and are constantly working to increase our range of environmentally friendly items.

How can I place an order?

Browse our site, add the products you want to your shopping cart and proceed to checkout. Follow the instructions to complete your purchase.

What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other online payment methods such as Apple Pay and Google Pay.

Can I change or cancel an order after I have placed it?

If your order has not yet been shipped, you can change or cancel it by contacting our customer service department as soon as possible.

How do I know if my order has been confirmed?

You will receive a confirmation email with the details of your order immediately after you complete your purchase.

Can I place an order by phone?

Currently, we only accept orders placed through our website to ensure maximum security and accuracy.

Are there any discounts or promotions available?

We regularly offer discounts and promotions. Sign up for our newsletter and follow our social media to make sure you don't miss any offers.

Is my payment secure?

Absolutely. We use secure, encrypted payment systems to protect your personal and financial information.

What are the shipping times?

Shipping times vary depending on your location and the shipping method you choose. Generally, standard shipping takes 3 to 7 business days.

Do you ship internationally?

Yes, we offer international shipping. Shipping time and cost will vary depending on the destination.

How can I track my order?

After your order has shipped, you will receive an email with a link to track your package in real time.

What should I do if my package is late?

If your package is late, please contact our customer service and we will do our best to solve the problem quickly.